Help! Can't Run Outlook 2002 on Media Center Laptop

[Susan M.]

I have tried repeatedly to install Outlook 2002 on my new laptop, which is
running Windows Media Center. I need it for my PDA. After installation, it
seems to start up okay until the End User License Agreement Popup appears, at
which point the entire program shuts down without so much as an error
message. I have run Activate Product and it seemed to work. Please help!
Thanks,
Susan

 

[Milly Staples [MVP - Outlook]]

Create a new mail profile - yours appears to be corrupt.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Susan M. asked:

| I have tried repeatedly to install Outlook 2002 on my new laptop,
| which is running Windows Media Center. I need it for my PDA. After
| installation, it seems to start up okay until the End User License
| Agreement Popup appears, at which point the entire program shuts down
| without so much as an error message. I have run Activate Product and
| it seemed to work. Please help! Thanks,
| Susan

 

[esmanning]

Dear Milly,

Thanks so much for responding, and sorry for the cross-post. More
furious head scratching. I created a new mail profile, restarted
Outlook using it, and the same problem recurred. Any more ideas?

Susan

 

[Milly Staples [MVP - Outlook]]

Can you run Detect and Repair from Control Panel->Add/Remove programs?
Elect the Change option and then repair for Outlook.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, (e-mail address removed) asked:

| Dear Milly,
|
| Thanks so much for responding, and sorry for the cross-post. More
| furious head scratching. I created a new mail profile, restarted
| Outlook using it, and the same problem recurred. Any more ideas?
|
| Susan

 

[esmanning]

Dear Milly,
Thanks again! Tried it, with no luck, I'm afraid. This is very
frustrating!!
Susan

 

[Milly Staples [MVP - Outlook]]

If you close and restart Windows, does it work then? Also, what other
Office programs do you have installed? Have you tried uninstalling and
reinstalling ActiveSync?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, (e-mail address removed) asked:

| Dear Milly,
| Thanks again! Tried it, with no luck, I'm afraid. This is very
| frustrating!!
| Susan