HELP! - "Detect and Repair" in Excel hosed my Outlook 2003!

C

CITCG Consultant

Trying to fix a problematic Excel that continually crashed, I used "Detect
and Repair" from within Excel. I then selected "Discard my customized
settinggs and restore default settings." This worked wonderfully on Excel,
but completely trashed my Outlook. Now I have no Profile whan I try to start
Outlook, and it asks me to start a new one. I attempted to use my latest .pst
data file, which did give me my e-mail, calendar. contacts, etc. But it had
none of my 20+ e-mail accounts. When I try to "View or change existing e-mail
accounts", there are no accounts listed. Zero. How do I get all my e-mail
account information back?

Thanks!
Dennis
 
R

Roady [MVP]

By manually adding them again through Tools-> E-mail Accounts...

This is because you choose to disregard customized settings and restore
default settings. The application you launched it from doesn't matter as you
start an Office Repair by choosing Help-> Detect and Repair.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
message Trying to fix a problematic Excel that continually crashed, I used "Detect
and Repair" from within Excel. I then selected "Discard my customized
settinggs and restore default settings." This worked wonderfully on Excel,
but completely trashed my Outlook. Now I have no Profile whan I try to start
Outlook, and it asks me to start a new one. I attempted to use my latest
..pst
data file, which did give me my e-mail, calendar. contacts, etc. But it had
none of my 20+ e-mail accounts. When I try to "View or change existing
e-mail
accounts", there are no accounts listed. Zero. How do I get all my e-mail
account information back?

Thanks!
Dennis
 
C

CITCG Consultant

Thank you Robert, for the speedy reply. I (obviously) did not realize having
Microsoft attempt to auto-repair a crashing Excel was going to hose all my
other Office applications. I guess I'll have lots of interesting and time
consuming suprises to occupy my time as I go about my work day using my other
office apps. *sigh*
 

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