Help! Entourage keeps quitting

[codywilliams]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

Ever since I did the last Office update (SP2), Entourage will unexpectedly quit on me for no reason. It usually happens when I delete a single or multiple messages from my mailboxes and folders. Then, that wasn't enough, it couldn't read my database so I had to use the database utility to verify it was working OK, which it said it was and then I was able to get back to my mail.
Does anyone know why this is happening.

 

[Diane Ross]

Ever since I did the last Office update (SP2), Entourage will unexpectedly
quit on me for no reason. It usually happens when I delete a single or
multiple messages from my mailboxes and folders. Then, that wasn't enough, it
couldn't read my database so I had to use the database utility to verify it
was working OK, which it said it was and then I was able to get back to my
mail.
Does anyone know why this is happening.

There have been a few reports like yours. Not sure why the database is
giving problems. I suspect it's some file that is used that is the cause.

You might try doing a reinstall of Office to be sure all the components are
fully updated. I would run the Apple combo first to overwrite all OS files
as well.

Steps to re-install Office

<http://www.entourage.mvps.org/install/reinstall_steps.html>

Download the combo updater from Apple and run it again rather than using
Software Update. Doing so overwrites potentially problem-causing files.
Combo updaters will install on the same version as they¹re applying‹no need
to roll back or do a clean install.

Leopard:

Mac OS X 10.5.7 Combo Update (For both PowerPC- and Intel-based Macs )
<http://support.apple.com/downloads/Mac_OS_X_10_5_7_Combo_Update>