Help! ERP Issue

[RandyK]

While entering a few new resources to the ERP, my computer lost connection to
MSPS. Now, the resource does not appear in the ERP (I checked both PWA and
Project Pro) - yet when I go to re-enter the resources, I am getting a
"duplicate Windows Account" error. Any idea what I need to do to fix this
issue????

 

[Ziebarth]

Is there a chance when you lost the connection your global resource pool got
checked out. Look in Admin on PWA I think it is mange enterprise features.

 

[RandyK]

I checked there.... the ERP is fine (no resources are checked out). To
verify this, I opened the ERP from a new project.

 

[Dale Howard [MVP]]

RandyK --

That's not how to verify if the Enterprise Resource Pool is checked out.
Instead, navigate to PWA and click Admin - Manage Enterprise Features.
Click the Check in enterprise resources link in the sidepane to see if any
resources are checked out. Hope this helps.

 

[RandyK]

That is exactly what I did before coming here to the forum. No one is
checked out. When I go to "Clean up Project Server Database" and choose
resoruces, I do not see the new resosurces in the list. Nor do I see them
in the ERP from Project Pro - Yet when I try to re-add them - I get a
Dupilcate Windows Account error.

--
Thanks much!
Randy

RandyK --

That's not how to verify if the Enterprise Resource Pool is checked out.
Instead, navigate to PWA and click Admin - Manage Enterprise Features.
Click the Check in enterprise resources link in the sidepane to see if any
resources are checked out. Hope this helps.

 

[RandyK]

I'm - I'm good now....

Thanks for the assist!!! It was in Check in Enterprise Projects - not
Resources. I guess MSPS looks at the ERP as an enterprise project called
resglb (or something like that).


--
Thanks much!
Randy

RandyK --

That's not how to verify if the Enterprise Resource Pool is checked out.
Instead, navigate to PWA and click Admin - Manage Enterprise Features.
Click the Check in enterprise resources link in the sidepane to see if any
resources are checked out. Hope this helps.

 

[RandyK]

Dale -

Although the ERP was checked out - I am still getting the same eror. That
is, all the resources that I had entered before I locked up do not appear int
he ERP - yet when I go re-add them - they show a duplicate windows account.
Any ideas?
--
Thanks much!
Randy

RandyK --

That's not how to verify if the Enterprise Resource Pool is checked out.
Instead, navigate to PWA and click Admin - Manage Enterprise Features.
Click the Check in enterprise resources link in the sidepane to see if any
resources are checked out. Hope this helps.

 

[abhi]

RandyK,

Did you check that the resources are not inactive? While opening ERP
in the 'Open Enterprise Reource' dialog try selecting 'Include
Inactive resources' and find the names you were adding. I would also
suggest you to check Admin > Manage Users and Groups and find
resources in the dropdown.

Abhi.