HELP!! Excel and PowPnt crash on startup in Office vx under 10.3.2

[Dan Gordon]

I'm getting crashes in Excel and PP whenever I try to run them. I'm
running Panther 10.3.2 and have updated everything I can.
Any suggestions?

Thanks,
Dan

 

[Corentin Cras-Méneur [MVP]]

Hi Dan,

I'm getting crashes in Excel and PP whenever I try to run them. I'm
running Panther 10.3.2 and have updated everything I can.
Any suggestions?

Try going to the preference folder in your user account and in the
Microsoft folder, delete the Carbon registration database and the Office
10 font cache. These two files will be automatically re-created and
hopefully it will solve the issue.
If it doesn't, then post back in the group. You'll probably have to
search the drive for corrupted fonts.


Corentin