Help (F1 key) stopped working

[Renny Bosch]

I have been using Access Visual Basic for quite a while now, writing little
programs to solve various kinds of puzzles, and while on a code page I could
always move the cursor to some keyword like Dim or For and then press F1 to
get a Help page that automatically opened to the page giving help for that
keyword. Yesterday, after no changes to my system that I am aware of, it
stopped working that way and instead when I press F1 it now opens a
top-level help page showing a Table of Contents, and offering a bing search
box. Even then, if I enter (for example) Dim, it says "No results
returned". The arrow next to the Search control indicates "Content from
Office Online --Developer Reference".

How can I get it back to the way it was?

Using XP Home Edition, Version 5.1.2600 Service Pack 3 Build 2600, Microsoft
Access 12.0 Build 6423.

Update: I tried Control Panel | Add/Remove Programs | Microsoft Office
Professional 2007 | Change | Repair, and got this message:
"Setup cannot find Office.en-us\ShellUI.MST".

 

[Jeanette Cunningham]

Change the setting to show help from your computer instead of Office Online.
Look for an icon at bottom right side of the online help screen and change
the setting so that it doesn't search online.


Jeanette Cunningham MS Access MVP -- Melbourne Victoria Australia

 

[microsoft.publicaccess]

j`ai recu votre message,mais ne peux continuer je n`ai pas assez d`anglais .
Bay.

 

[Renny Bosch]

Thanks Jeanette, that cures it but only temporarily. Next time I start
Access it is back to "Show Content from Office Online". How can I make the
setting for "Show content only from this computer" stick? It used to stick.
What could have changed? Was there an automatic Microsoft "enhancement"
that got downloaded without my knowing it? I hate unexplained changes in
behavior. You never know what might be lurking beneath the surface.

Renny

 

[mustafa]

I have been using Access Visual Basic for quite a while now, writing
little programs to solve various kinds of puzzles, and while on a code
page I could always move the cursor to some keyword like Dim or For and
then press F1 to get a Help page that automatically opened to the page
giving help for that keyword. Yesterday, after no changes to my system
that I am aware of, it stopped working that way and instead when I press
F1 it now opens a top-level help page showing a Table of Contents, and
offering a bing search box. Even then, if I enter (for example) Dim, it
says "No results returned". The arrow next to the Search control
indicates "Content from Office Online --Developer Reference".

How can I get it back to the way it was?

Using XP Home Edition, Version 5.1.2600 Service Pack 3 Build 2600,
Microsoft Access 12.0 Build 6423.

Update: I tried Control Panel | Add/Remove Programs | Microsoft Office
Professional 2007 | Change | Repair, and got this message:
"Setup cannot find Office.en-us\ShellUI.MST".

 

[Jeanette Cunningham]

Try this:
Access Options, Trust Center, Privacy Options.
Clear the box next to "Search Microsoft Office Online for Help content".


Jeanette Cunningham MS Access MVP -- Melbourne Victoria Australia

 

[Renny Bosch]

Hi Jeanette,

That checkbox "Search Microsoft Office Online for Help content when I'm
connected to the Internet" is already unchecked.

I did notice that the "Download a file periodically that helps determine
system problems" option is checked. Could that be causing changing
behavior?

Thanks again for your help.

 

[Renny Bosch]

Today when I started Access, the Help setting is at "Show content only from
this computer". It stuck! We don't know why, but it is now back to the way
it used to work.