Help, file associations still not right after 4 attempts

W

Wayne

I just installed Office Pro 2007 (upgrade) on a WinXP Pro platform that
originally had Office Pro 2000. I chose custom setup and selected to run all
from my computer (all other defaults accepted). Installation completed w/o
any problems and all programs open and run fine.

The problem...none of the applicable file icons are associated with the new
programs. They all default to the standard windows icon.

I've tried running WINWORD /r & EXCEL /regserver & POWERPNT /regsrver from
the command line to no affect. I've tried to manually associate the .DOC &
..XLS files with WINWORD.exe & EXCEL.exe but these programs don't appear in
the Recommended program list nor the Other program list. When I try to
browse to the program's location and select it, the Ok buton never
illuminates and I can't initiate the association.

I've tried the Repair Office option once and I've uninstalled & reinstalled
Office 2007 twice to no affect. I thought it was an issue with
OpenOffice.org, which came pre-installed, so I deleted it but this made no
difference. The only thing I haven't tried is to reinstall Office 2000, but
I fear I may have the same issues. Not sure if this matters, but by the
time of my first reinstall attempt, I just pointed the Office 2007 to the
installation directory of Office 2000.

Help me please... I've run out of ideas. Any suggestions would be most
appreciated?

Wayne
 
W

Wayne

To all those who might have considered responding...
Never mind, I solved the problem.
 
M

mezzodiva

Would you post back with your resolution that might help others in the
community?
 
W

Wayne

The problem was caused by left over Registry key entries from a suite of
programs collectively known as OpenOffice, which came pre-installed on my
computer.

Un-installing OpenOffice by the Add/Remove Program method worked back when I
originally installed Office 2000, but apparently was not sufficient for the
upgrade to Office 2007. A search in the Registry for anything relating to
OpenOffice found numerous occurrences, such as openoffice, soffice and scalc,
most especially for the Registry keys relating to file extensions and
OpenWithProgids.

Once I deleted all instances of these key values and rebooted; my file
associations returned to the proper Office 2007 icons. Also, I double
checked the manual file association methodology, which now works as expected.

Wayne
 

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