Help Files broken

[Bob]

Office 2k installation on Win2kPro machine - Office help
files broken and don't repair on re-installation. To be
more specific, the links that normally appear under a
particular help topic (e.g. 'See Also' ) are all broken -
no icon/text, and link is un-usable. After investigation,
note that office help files are compiled html files and
most (if not all) broken links employ the HTML Help
control. Guestimating where the problem may lie - since
the office re-install and (separate) repair attempts did
not fix the problem - also attempted to repair IE which
did not fix the problem. Ran the latest SP for Win2k
which is a security release for addressing the HTML Help
control, and still no solution. Have heard of this issue
before, but unable to resolve - any reasonable solution
will be entertained.

Thanks in advance,
Bob H.

 

[Pete Lees]

Bob,

Office 2k installation on Win2kPro machine - Office help
files broken and don't repair on re-installation. To be
more specific, the links that normally appear under a
particular help topic (e.g. 'See Also' ) are all broken -
no icon/text, and link is un-usable.

You may be able to fix the problem by installing Microsoft Critical
Update 811630, which is available from this page:

http://support.microsoft.com/?kbid=811630

This will install the latest versions of the components required to
view HTML Help files.