Help files in Access XP corrupted?

[David E. Jones]

I've tried using the Help files in Access XP, and am getting unhelpful
results. I searched for "mailing labels" in the Answer Wizard and got
lots of irrelevent results. The Index finds nothing. However, exploring
the Help Contents, there's a section on mailing labels under Reports.

Is there something wrong with my installation of Access or a different
problem with the Help?

Thanks.

 

[John Vinson]

Is there something wrong with my installation of Access or a different
problem with the Help?

Thanks.

The problem is with Help. It's not corrupted; it just was not
implemented correctly when Access 2000 was released, and hasn't been
fixed yet. The content is generally pretty good; the table of contents
is OK if you happen to think the way the help designers did and look
under the same keywords; the Index is dreadful; and the search
assistant is a sour joke.

The MVP's have been burning ears at Microsoft about this for quite
some time and we will continue to do so.

 

[David E. Jones]

Thank you, John. This explains it. I went back to Access 97 for a look
and the Help files were functioning correctly there.

Hope they can fix XP with a patch.

(Excuse any repeated posts of my original message; didn't think it took,
and it did. I've tried to cancel the dupes.)

David