Help Function Confusion!

P

P Fruin

"I'm a very frustrated new user of Business Contact Manager migrating frm
ACT! I'm trying to understand the differences between Outlook Contacts" and
Outlook "BCM Business Contacts". I'm in BCM trying to figure out how to send
an e-mail from a Business Contact. I see nothing in the menus on top to do
this so I click Help and am given an option to "Automatically create and
address a message from a contact or Electronic Business Card". I notice in
this help section it says "In an open contact, on the Contact tab, in the
Communicate group, click E-mail." There is no "Contact tab" in the
"Communicate Group" for a BCM "Business Contact"! But there is one in the
Outlook "Contacts" section! This is not, to my mind anyway, intuitive! If one
is using BCM in Outlook, they're probably not going to be using Outlook
Contacts are they? So, having the help function refer to both of these
"contact sections" is not helpful! And put a "Contact tab" - or better yet
"icon" - in the Communicate group of BCM Business Contacts!

----------------
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http://www.microsoft.com/office/com...-06d2a052f6e8&dg=microsoft.public.outlook.bcm
 
L

Lon Orenstein

Paul:

Just create an email in Outlook and it will attach to the BCM contact
automatically. You're used to doing backflips and facing the east in ACT.
If you have Email Auto Linking turned on for that contact, it's not
necessary to start from their contact record -- just write an email and it
links.

HTH,
Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
(e-mail address removed)
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook: Moving from ACT! to Business Contact Manager
www.pinpointtools.com
 

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