Tomi,
This type of problem is hard to troubleshoot, but I would guess that your
design is the culprit. When Publisher converts your publication to html,
there are some design techniques it will choke on. You can do some things in
a print document that you can't do in html. Although Pub 2007 has some
additional email features available, the html coding engine is basically the
same as 2003, and should be working much the same.
The first thing I would do is to take one of your old newsletters that you
emailed successfully with Pub 2003, and try sending it with 2007. Send the
message to yourself, and if that is successful, that would imply that the
problem lies with your design.
Run the design checker on the problem message.
The next thing I would do is study the message design with the problem and
focus on what you did above the gap. Sometimes if you overlap an image and a
text box, and attempt a word wrap design, that can cause a shift in the
design. Word wrap is not supported in Pub 2003 or 2007 in web pages. What
did you do different in your design this time? Did you use a non-web
friendly font? Look under tools > Options > web tab. Are you sending the
message as an image, or as html?
If I didn't find the design error that is creating the gap right away, I
would start deconstructing the message. I would pull all the design elements
around the gap, except for perhaps the text boxes, off the page into the
scratch area, and send the message to myself to see if that works. Strip the
message down to text only if necessary until you get a message that comes
through successfully without the gap. Then add back design elements one at a
time and test as you go. Hopefully this way you will find the design element
that is causing the gap. Good luck.
By the way, I agree with Mary to the extent that the most "dependable" way
to send a newsletter is as an attached PDF, and Pub 2007 has that built-in
now. If you send it as an image, the image can be fuzzy, and the file size
is huge, which will be a problem for those on a dial-up internet connection.
If you send the message as html, there are going to be people that will not
be able to read the message. With MSFT and the industry moving toward
increased security, the number of people that can read an html email message
will likely decrease. Personally, I think the best of all worlds is to send
a small message that includes an introduction to the newsletter, and a link
to most of the content on your website. Just keep these things in mind...
DavidF
