Help - how to restore a hard-deleted subfolder?

S

Striver

I accidentally hard-deleted an Inbox subfolder (and its subfolders) and would
like to recover it. The .dbx appears to be intact; I also back up my system
to Mozy, and can retrieve the Outlook file(s) from there. Is there any way I
can get the subfolder back? I assumed a system restore would be ineffective
(tried it; it was).

I'm using Outlook 2003 running under XP on a local, non-networked desktop.
 
K

K. Orland

Outlook doesn't use a .dbx file, it uses a .pst file. Can you verify what you
have copies of?
 
S

Striver

I'm using Outlook 2003 (from Office Small Business Edition). There's an
Outlook.pst and an Archive.pst on the drive (there are also .dbx files
corresponding to each subfolder, etc. for some reason - I looked at one in
wordpad and it appeared to contain message text).

Thanks,
Striver
 
K

K. Orland

Your email, everything from Outlook Today to Tasks, is contained in your PST
file. You should have two; the default names are outlook.pst and archive.pst.

Hard-deleting folder bypasses your Deleted Items folder.

If you have an Exchange e-mail account, if your Administrator has enabled
Deleted Item Retention you can recover the folder. Open your Deleted Items
folder. Click on Tools > Recover Deleted Items and you should find everything
you've deleted in the amount of days your Exchange Admin has set the server
to retain them for.

If you use a PST and wish to recover an item after you've emptied your
Deleted Items folder, try this method:

http://www.howto-outlook.com/howto/restoredeleteditemsfromanoutlookpst.htm
 

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