Help! I lost all email boxes when deleting items

[sas720]

Looking for help Outlook 2007 I was trying to clean out folders - deleted the
"deleted items" & "sent messages" folders BUT somehow lost the inbox as well!
This is my husband's work account, before today he never used the outlook
program, just used webmail...and although I assumed I wasn't touching
webmail, apparently the two are connected, and all the stuff I would have
thought would still be accessible on webmail is GONE. He needs the mail from
the inbox for work , contacts etc.! I have been in an absolute panic all
evening due to this. I am not a total noob, I know it's gotta be in there
somewhere, but how to find and restore? I tried "restore deleted files" on
the tools tab, but no luck. Any ideas? Can it be restored with archives?
How to proceed?

 

[Roady [MVP]]

All depends on which mail account type you are using. You can look this up
via Tools-> Account Settings...

 

[Jorge]

Are you sure they are deleted? or probably only moved into another folder.
Is this a mailbox from exchange account? or POP account? give us details for
better advise.

 

[OUTLOOK EMAIL]

I WANT TO DELETE THE ITEMS IN THE RECOVER DELETED ITEMS FOLDER PERMENATLY
PLEASE CONTACT ME AT (e-mail address removed)

 

[Roady [MVP]]

Some etiquette;
-Don't hijack a thread but start a thread of your own.
-Don't use all CAPS as it means shouting.
-Note that this is a discussion group; replies are made to this group to
keep the discussion intact and have it available to others.

As for the question;
It sounds like you are using Exchange. Simply press the "Purge selected
items" button in that dialog.



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[sas720]

Thank you for your assistance, as it turns out, hubby got in touch with IT
admin and was able to restore the emails - unfortunately it resulted in 1300
emails in the deleted file folder that he will have to go through to decipher
which need to stay & which need to go. I was hoping to fix before he had to
call for help, however the crisis was resolved so all is well with the world.
I just decided to never "try to help" again!

 

[Roady [MVP]]

Good to hear he at least managed to get his data back



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