Help, I was robbed!

[David Kidd]

Yes, someone took over £22K from an eSaver account. Fortunately the bank has reimbursed me but I am still keen to find out how & by whom.

From my investigations so far this is what I think happened. A trojan was lodged on my PC & it recorded key strokes accessing the account. Then, using Outlook it sent this information to another person.

I cannot see anything in Outlook relating to this, but similarly when I use a "Contact Us" service on other internet sites I cannot see the messages I send.

Although I spent my life in IT, it was mainly away from the technical coal face and so I am need of help to find copies of the missing messages. I know for certain that I sent one trojan generated message when I was half asleep & accepted / overrode my security systems warning to send a message.

I know Outlook creates a file "Outlook.pst" and mine is 95mb. Would the messages I am looking for be in this file?

How do I access it? I cannot find it with Windows Explorer. Presumably it is blocked in some way.

Even when I find it how do I read a *.pst file?

Hope some kind soul can help. I tell you it is real worry when this sort of thing happens.

 

[DL]

The *.pst is by default stored in a hidden folder, you have to enable view
hidden folders.
Only outlook can read a pst, and presumably you are still using outlook,
therefore unless you added a new pst you are still using the origonal.
If you had archiving turned on then there would also be an archive.pst
(unless you renamed it) If so you can open this within outlook.

If this is what happened (Trojan) then it would appear you either didn't
have, or maybe had a poor, antivirus app. Perhaps also you didnt have or use
anti malaware apps.
I note also you seem to have posted your 'real' mail address, this being the
case you will doubtless be receiving more.

 

[dlw]

Did you ever get a message saying "there is a problem with your account...
click here to log in..." And you clicked there an logged in? The crooks are
finding that method works much better and much easier than a trojan...