HELP: iCalendar Option Disabled!

J

J.C. Hamlin

My SO sometimes sends me meeting requests from work.
She's running Office XP SBE which contains Outlook 2002
(10.4219.4219) SP-2 on Windows 2000 Professional SP-4
with Exchange server 6.0xxx.

Meeting requests from home, her Pocket PC, or my PC at
home or at work come through correctly as iCalendar
format. But not the ones she sends from work.

The meeting requests she was sending from work weren't
coming through as vcalendar type meetings (just the plain-
text of the meeting request with this text at the bottom,
~*~*~*~*~*~*~*~*). I went to her work to figure out why
and found Tools->Options...->Calendar Options...-
Advanced options: "When sending meeting requests over
the Internet, use iCalendar format" checkbox. On all our
other computers it is checked. On her computer at work it
is unchecked, AND the checkbox and text are greyed out
(disabled)! So we can't turn it on.

Other computers running at her place of work are running
the same OS, same version, same Exchange server, and they
have the option available and checked, but not her.

I tried installing the updates, reinstalled Office, and
nothing enabled it.

Anyone have any clue what would be causing this option to
be disabled and how and I get it to be available again?

Please also e-mail me at (e-mail address removed) as I don't
check back here as often as I check my e-mail.

Thanks in advance.

-J.C.
(e-mail address removed)
 

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