HELP! Junk Mail filter quit working in Outlook 2003

[Fran]

I have a user whose Outlook 2003 quit filtering junk mail. Now
everything that use to go into her Junk Mail folder goes into her
inbox.

I have checked the Junk Mail settings in Tools menu and it's set to
high but it's simply not working at all. What can I try? I updated
Outlook (MS Office 2003) to service pack 2 and even installed the
latest junk mail filters but that doesn't seem to help.

What else can I try to fix this?

-Fran-

 

[Diane Poremsky [MVP]]

try this http://www.outlook-tips.net/howto/fix_junk.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



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