Help just dwnlded update & now can't print to networked printer

[Anne]

Help I have just downloaded an office update and now I can no longer print to
my networked printer. What do I do?

 

[Milly Staples - MVP Outlook]

Troubleshoot the network printer using the manufacturer's help files.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Anne asked:

| Help I have just downloaded an office update and now I can no longer
| print to my networked printer. What do I do?

 

[Anne]

Thanks Milly. There are no problems with the network. Other computers on
the network can print to it. I can still see the printer on the computer
that downloaded the update which will no longer print. When I select printer
properties it says to reload the print server (which I have never had to do).
It is almost as if this computer will let me see the network but is blocking
me from accessing the printer. This computer uses the same network to access
the internet and my internet access is okay. Any ideas?

 

[Mittu]

Hi,

Could you provide info regarding the Windows you are operating on?

Check the following link for some info-

http://support.microsoft.com/default.aspx?scid=kb;EN-US;908506

Also, check the Regional Settings in your computer-

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click the Regional Settings icon.
3. Click the Regional Settings tab. In the drop-down list, choose a
different setting (there are several country settings that use English), and
then click OK .
4. If you are prompted to restart your computer, click Yes .
5. After Windows restarts, return to the Regional Settings Properties dialog
box in Control Panel, and reselect your original regional setting.
6. Click OK , and restart your computer again

Thanks,

Mittu

Thanks Milly. There are no problems with the network. Other computers on
the network can print to it. I can still see the printer on the computer
that downloaded the update which will no longer print. When I select printer
properties it says to reload the print server (which I have never had to do).
It is almost as if this computer will let me see the network but is blocking
me from accessing the printer. This computer uses the same network to access
the internet and my internet access is okay. Any ideas?

Troubleshoot the network printer using the manufacturer's help files.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Anne asked:

| Help I have just downloaded an office update and now I can no longer
| print to my networked printer. What do I do?