HELP! LOST PRODUCT KEY OFFICE HOME 2007 BEFORE FINISHING INSTALLAT

[susi2000]

Hello!
I really need your help, because I did something very stupid. I purchased a
laptop and Office home and student 2007 last week in Miami. I live on the
islands and being overpacked, I threw anything out, I didn't need, most of
all, all the unnessesary packing material.
The office CD came in a big plastic pack, which after a struggle opening, I
threw away.....WITH the product key. I installed office already in Miami, but
the installation programm never asked for the product key at that point, but
it does NOW! I don't know, what to do, I can not find anything on the CD
itself.
I can not find it in the registry, because it was never submited in the
first place.
Please let me know, what to do, whom to write , anything. THANKS!!

 

[Milly Staples [MVP - Outlook]]

You may find the following Microsoft Knowledge Base Article applies:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware.
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, susi2000 asked:

| Hello!
| I really need your help, because I did something very stupid. I
| purchased a laptop and Office home and student 2007 last week in
| Miami. I live on the islands and being overpacked, I threw anything
| out, I didn't need, most of all, all the unnessesary packing
| material.
| The office CD came in a big plastic pack, which after a struggle
| opening, I threw away.....WITH the product key. I installed office
| already in Miami, but the installation programm never asked for the
| product key at that point, but it does NOW! I don't know, what to do,
| I can not find anything on the CD itself.
| I can not find it in the registry, because it was never submited in
| the first place.
| Please let me know, what to do, whom to write , anything. THANKS!!

 

[LVTravel]

Sounds like jojoma and susi2000 need to get together. One has the CD and
the other has the key.......... ;-)

(and before I get flamed, yes I know that this isn't proper.)


You may find the following Microsoft Knowledge Base Article applies:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware.
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, susi2000 asked:

| Hello!
| I really need your help, because I did something very stupid. I
| purchased a laptop and Office home and student 2007 last week in
| Miami. I live on the islands and being overpacked, I threw anything
| out, I didn't need, most of all, all the unnessesary packing
| material.
| The office CD came in a big plastic pack, which after a struggle
| opening, I threw away.....WITH the product key. I installed office
| already in Miami, but the installation programm never asked for the
| product key at that point, but it does NOW! I don't know, what to do,
| I can not find anything on the CD itself.
| I can not find it in the registry, because it was never submited in
| the first place.
| Please let me know, what to do, whom to write , anything. THANKS!!

 

[susi2000]

Dear Milly,

Thank you for your response. However on the website, it looks like they keep
sending you in circles. Due to the nature of the problem, I will have to pay
$ 46,- first to even be able to submit the question. And then I am not even
sure, I will find the solution.
Please any other suggestion, maybe a direct e-mail address of a real person??

Thanks
Susi

 

[Carey Frisch [MVP]]

If you threw away your Office CD and product key,
you have no choice other than to repurchase Office 2007.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

Dear Milly,

Thank you for your response. However on the website, it looks like they keep
sending you in circles. Due to the nature of the problem, I will have to pay
$ 46,- first to even be able to submit the question. And then I am not even
sure, I will find the solution.
Please any other suggestion, maybe a direct e-mail address of a real person??

Thanks
Susi

 

[susi2000]

Hello Carey,

I still have the CD and the receipt, just didn't realize, I had to keep the
packaging. By the way, it's weird, that the installation programm doesn't aks
for the key right after installation!!
Anyway, if it's true , that I would have to spend another $ 130,- just 1
week after I bought the software the first time, then Microsoft truly is a
consumer unfriendly company.

If you threw away your Office CD and product key,
you have no choice other than to repurchase Office 2007.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

Dear Milly,

Thank you for your response. However on the website, it looks like they keep
sending you in circles. Due to the nature of the problem, I will have to pay
$ 46,- first to even be able to submit the question. And then I am not even
sure, I will find the solution.
Please any other suggestion, maybe a direct e-mail address of a real person??

Thanks
Susi

You may find the following Microsoft Knowledge Base Article applies:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware.
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246


--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, susi2000 asked:

| Hello!
| I really need your help, because I did something very stupid. I
| purchased a laptop and Office home and student 2007 last week in
| Miami. I live on the islands and being overpacked, I threw anything
| out, I didn't need, most of all, all the unnessesary packing
| material.
| The office CD came in a big plastic pack, which after a struggle
| opening, I threw away.....WITH the product key. I installed office
| already in Miami, but the installation programm never asked for the
| product key at that point, but it does NOW! I don't know, what to do,
| I can not find anything on the CD itself.
| I can not find it in the registry, because it was never submited in
| the first place.
| Please let me know, what to do, whom to write , anything. THANKS!!