Help me fix error message: Prop Res DLL not installed

[Matts_Girl]

Everytime I try to prink something in Word. I get this error message,
someimes I get it up to 10 times. Hoever, I don't get it with every
document. I do not know what this is. Prop Res DLL not installed

 

[Terry Farrell]

Well assuming that you meant PRINT up to 10 times and not some other deviant
activity, have you tried to go into Start, Printers and Faxes, right-click
on your printer and check to make sure the default number of copies is set
to 1?

 

[Matts_Girl]

Yes I meant PRINT, sorry. It's the error message that I get 10 of, not
printed copies. If I do not get the error message--and I don't always, it'll
print beautifully, and the number of copies told to print. But should it
decide to give me this weird error message, it thinks I need to be told 8-10
times. (8-10 little tiny windows open up on top of each other.) After
closing all of them, I will get one of those error messages asking if I'd
like to send a report to Microsoft, then my document will just close. It's
VERY frustrating!

 

[Terry Farrell]

Further investigation suggests that this is caused by installing an older
version of one of the Office Apps over the top of the current version. The
solution suggested that worked for several users is as follows:

Uninstall the office, then go to Program Files and check if there is a
folder named Microsoft Office. If it is still present even though you've
completely uninstalled it delete it.

Then open the registry editor (start > run and type regedit) go to
HKEY_CURRENT_USER/Software/microsoft/ and delete the key "office". Same as
in HKEY_LOCAL_MACHINE/Software/microsoft/ delete "office". Restart your PC
and reinstall Office.

I cannot vouch for this solution as I have never tested it - but then I have
never heard of the problem either.

Terry