Help me please! email stuck in eternal spin

[llgrass]

I receive a daily email from my company and since 9/13, when I try t
open it, it gets stuck. I have to "end program" to stop it. I can't ope
Outlook at all because it immediately goes to that email and spins
Therefore I can't even go to file > work offline to delete this email
This is Outlook 2003.

I should mention I had to wipe out my computer and reinstall al
programs 8/26. I have tried to repair and also reinstall my Office CD
Also download updates from Office Outlook

 

[Diane Poremsky [MVP]]

start outlook without a preview pane - at Start menu, run (Windows key+ R)
type
outlook.exe /safe:1

Then shift+delete the message. If Outlook opens ok but crashes when you try
to delete it, select the message before and after it and shift+delete all
three. (if you need to keep those two message make copies first, select each
one, ctrl+c to copy, ctrl+v to paste. Delete one copy of each.)


--
Diane Poremsky [MVP - Outlook]

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