"Help Menu" does not close

[Mike Tall]

How do I close the "Help Menu"? I notice on both Entourage Help and Word
Help, that there is no close or hide button. The Help Menu just rides on
top of the program until I quit the entire program. I can make the window
really small by dragging the corner, but it still sits on top of the main
program.

I know I have to be missing something simple here, but I have been looking
at this for 3 days and do not know how to get rid of it.

Thank you,
Michael Tall

 

[Michel Bintener]

Entourage and Word Help do have a close and maximize button (the minimize
button is greyed out). You probably don't notice them because the buttons
themselves are grey and not, as it is the default with Mac OS X, red, yellow
and green. Moving your mouse cursor to the top left corner of the title bar
should highlight and colorize them, just try it. If that doesn't work, click
on the Help window (to make sure it's the active window), then use Cmd+W,
the default keystroke to close an active window. That should make the Help
window disappear.

Hope this was useful.
Michel

 

[Mike Tall]

Thanks very much. The tip of "Cmd+W" worked great. Don't know why I
couldn't think of that after 3 days

It's interesting that you see maximize & close buttons on your office help
window. I do not have these on mine. I am using Office 2004 with the
latest update. In the upper-left corner I only see the green, forward &
back arrows.

Thanks again for the tip!

-Michael

 

[Daiya Mitchell]

Your Help menu might be stuck under the toolbar or something, I think that
happened to someone else. Try setting Resolution to something really odd,
to move the Help to a place where you can grab it using the top and move it
out from under the toolbar.

DM

 

[.Mac Mike]

DM,

This did the trick. I never realized there was more to the "Help" window
than I was seeing. The top part was hiding under the upper system toolbar.
I had to temporarily change the screen resolution to move it. Thanks very
much for the hint. I would have never thought of that one.

Don't know how many other people are having this issue, but my system is a
12" Powerbook using a 23" Cinema HD Display. It might be something with
this specific resolution of 1920x1200 that causes the problem. Or possibly
switching between the PowerBook display and the external Cinema Display.
I've noticed that other programs also size themselves strangely when
switching between displays, but nothing this bad.

Now that I moved the "help" window. It seems to always come out in a good
location now. It is not returning to the hidden position.

Happy New Year.
-Mike Tall