Help! Microsoft Office Ultimate 2007 setup error

[Kim]

Help! I have recently bought a new notebook computer (laptop) which came with
a trial version of Office 2007. In the meantime while I was using the trial I
purchased the above suite thinking it would be best for what I needed (I'm a
university student). When the trial ran out, I tried to enter the product key
for my bought copy but that didn't work so I deleted the trial completely off
the system and then tried to load my bought version. However when I tried to
load it I got the following error message - "Setup cannot continue because a
required file is either corrupted or not available. Run setup again from the
original source disk or download location."
Can anyone help me please?
Kim

 

[student]

Help! I have recently bought a new notebook computer (laptop) which came with
a trial version of Office 2007. In the meantime while I was using the trial I
purchased the above suite thinking it would be best for what I needed (I'm a
university student). When the trial ran out, I tried to enter the product key
for my bought copy but that didn't work so I deleted the trial completely off
the system and then tried to load my bought version. However when I tried to
load it I got the following error message - "Setup cannot continue because a
required file is either corrupted or not available. Run setup again from the
original source disk or download location."
Can anyone help me please?
Kim

Probably you also need to delete the garbage that 2007 left in the registry;
probably need to search for "office" or "office 2007" to really get rid of "all"
references to the trial version.

When I had a problem, I told to do that by ms support & I found only 2
references which made it easy.

 

[garfield-n-odie [MVP]]

See http://support.microsoft.com/?kbid=928218 "How to uninstall the 2007
Office system if you cannot uninstall it by using the 'Add or Remove
Programs' feature".