HELP - my customized toolbars went back to their original settings

[KKenviron]

I spent all day revising and editing my toolbars and when I opened up this
morning they were back to the original settings. Why???

 

[Suzanne S. Barnhill]

Apparently Normal.dot was not saved or was reset on startup. If it wasn't
saved, it may be that you have an add-in that is preventing it (see the last
portion of http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm. If
Normal.dot is being replaced at startup, you'll need to talk to your
corporate IT department.