Help need urgently, i'm desperate !

J

Jesmond

i cant seems to open all microsoft related documents including word:

it displayed: Microsoft office word needs a coverter to display the file
correctly.this feature is not currently installed , would you like to install
it now?

after i click ok, it prompt for pro11.msi files located on the installation
disk. i did that and its said the files cant be found.

Is this virus related issues?, coz i did found my pc was infected by
w32.Blackmal virus.

I'm using office 2003. the same thing happen on excel doc as well.

thanks

regards,
jesmond
 
G

garfield-n-odie [MVP]

Your computer is infected with the Kama Sutra worm (also known as
CME-24, Win32.Blackmal.F [Computer Associates],
Email-Worm.Win32.Nyxem.e [F-Secure], Email-Worm.Win32.Nyxem.e
[Kaspersky], W32/MyWife.d@MM [McAfee], W32/MyWife.d@MM!M24
[McAfee], Win32/Mywife.E@mm [Microsoft], W32/Small.KI@mm
[Norman], Tearec.A [Panda Software], W32/Nyxem-D [Sophos],
WORM_GREW.{A, B} [Trend Micro]).

Use an antivirus program to remove the worm from your computer,
and then restore the damaged files from a recent backup.
 
J

Jesmond

Hi thanks for the reply.

I did not do a backup on my pc. the funny part is that even i copied the
file and try to open in a different pc, it wouldnt work and prompted for the
same pro11.msi file on the setup cd.

jesmond

garfield-n-odie said:
Your computer is infected with the Kama Sutra worm (also known as
CME-24, Win32.Blackmal.F [Computer Associates],
Email-Worm.Win32.Nyxem.e [F-Secure], Email-Worm.Win32.Nyxem.e
[Kaspersky], W32/MyWife.d@MM [McAfee], W32/MyWife.d@MM!M24
[McAfee], Win32/Mywife.E@mm [Microsoft], W32/Small.KI@mm
[Norman], Tearec.A [Panda Software], W32/Nyxem-D [Sophos],
WORM_GREW.{A, B} [Trend Micro]).

Use an antivirus program to remove the worm from your computer,
and then restore the damaged files from a recent backup.

i cant seems to open all microsoft related documents including word:

it displayed: Microsoft office word needs a coverter to display the file
correctly.this feature is not currently installed , would you like to install
it now?

after i click ok, it prompt for pro11.msi files located on the installation
disk. i did that and its said the files cant be found.

Is this virus related issues?, coz i did found my pc was infected by
w32.Blackmal virus.

I'm using office 2003. the same thing happen on excel doc as well.

thanks

regards,
jesmond
 
C

Charles Kenyon

Do the terms "virus" or "worm" have meaning for you? You probably have just
infected at least one other computer.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide


--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.



Jesmond said:
Hi thanks for the reply.

I did not do a backup on my pc. the funny part is that even i copied the
file and try to open in a different pc, it wouldnt work and prompted for
the
same pro11.msi file on the setup cd.

jesmond

garfield-n-odie said:
Your computer is infected with the Kama Sutra worm (also known as
CME-24, Win32.Blackmal.F [Computer Associates],
Email-Worm.Win32.Nyxem.e [F-Secure], Email-Worm.Win32.Nyxem.e
[Kaspersky], W32/MyWife.d@MM [McAfee], W32/MyWife.d@MM!M24
[McAfee], Win32/Mywife.E@mm [Microsoft], W32/Small.KI@mm
[Norman], Tearec.A [Panda Software], W32/Nyxem-D [Sophos],
WORM_GREW.{A, B} [Trend Micro]).

Use an antivirus program to remove the worm from your computer,
and then restore the damaged files from a recent backup.

i cant seems to open all microsoft related documents including word:

it displayed: Microsoft office word needs a coverter to display the
file
correctly.this feature is not currently installed , would you like to
install
it now?

after i click ok, it prompt for pro11.msi files located on the
installation
disk. i did that and its said the files cant be found.

Is this virus related issues?, coz i did found my pc was infected by
w32.Blackmal virus.

I'm using office 2003. the same thing happen on excel doc as well.

thanks

regards,
jesmond
 

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