Help!! Office freezing my machine.

R

Robin

Please help me somebody. Out of the blue every time I try
to access an office (97) program it opens but freezes my
machine as soon as I try to do anything.

If I open Outlook I can open one mail, but if I try to
close it freezes! It lost all services so i reinstalled
these through control panel, now when it opens it freezes
immediately because it's trying to send receive on those
accounts.

When opening Word or Excel it starts as if it is the first
time they have ever been used. If I open a document it
freezes.

If I go to Microsoft update it automatically freezes when
it tries to scan the machine.

I am at a total loss and will have major problems if I
cannot retrieve the data on my machine.

Yours in desperation.

Robin
 
B

BeamGuy

The data is all on your machine - so don't jump into anything that might jepordize
it. If you cannot get the applications to work then consider buying a new hard
drive and reinstalling your system to that new hard drive. Then, after everything
is stable you can put the old hard drive back in and access all your old data
files. If you feel that you need to hire someone to do all that (reinstallations can
be difficult if you need to track down all the driver software) then consider
buying a new system. Installing your old hard drive into a new PC can be
done in 5 minutes with just a little coaching.
 

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