Help! One tab will not let me edit anymore!

[Stacy]

I've been working in several tabs in a visio file (2002 version) and all of
the sudden a couple of the tabs won't let me edit anything on the page
anymore. They appear to be frozen. The other pages are still working fine.
Any ideas???

 

[Paul Herber]

I've been working in several tabs in a visio file (2002 version) and all of
the sudden a couple of the tabs won't let me edit anything on the page
anymore. They appear to be frozen. The other pages are still working fine.
Any ideas???

The first thing that comes to mind is that all the shapes on these
pages have been protected.
Comtrol-A to select all, then menu Format -> Protection and turn
everything off.
Then menu Format -> Behaviour and ensure that the three selection
highlighting boxes are ticked.

 

[Stacy]

Thanks for the suggestion Paul. However this must not be the problem. I did
Comtrol-A to select all, then menu Format -> Protection, and everything was
already turned off. Then I did menu Format -> Behaviour and all three
selection
highlighting boxes are ticked. I tried the page again to be sure, but it is
still not working. Any other ideas???

 

[Paul Herber]

Thanks for the suggestion Paul. However this must not be the problem. I did
Comtrol-A to select all, then menu Format -> Protection, and everything was
already turned off. Then I did menu Format -> Behaviour and all three
selection
highlighting boxes are ticked. I tried the page again to be sure, but it is
still not working. Any other ideas???

Would you like to email the document to me?
support at sandrila dot co dot uk

 

[Paul Herber]

Would you like to email the document to me?
support at sandrila dot co dot uk

The file seems absolutely normal. Offnand, I cannot think of anything
that may cause this problem.

 

[Barb Way]

So it reproduces the problem on your system as well, Paul? Can you send it
to me to look at? (barb.way at microsoft dot com)

Barb Way
Product Support - Visio
Microsoft Corporation
[This posting is provided "As Is" with no warranties, and confers no
rights.]
--------------------

Would you like to email the document to me?
support at sandrila dot co dot uk

The file seems absolutely normal. Offnand, I cannot think of anything
that may cause this problem.

 

[Paul Herber]

So it reproduces the problem on your system as well, Paul? Can you send it
to me to look at? (barb.way at microsoft dot com)

The file is fine here, I've sent it anyway.

 

[Barb Way]

Stacy -
Paul sent me the file to review, and it works fine on my system, as it does
on his. However, there are some odd things observed on page 2 that are
more easy to isolate when the Drawing Explorer is used.

- Open the drawing, change to Page 2, and zoom out until you can see the
whole page.
- Open the Drawing explorer from the View menu. This window contains an
ordered list of the objects in the drawing.
- Expand the 'Foreground Pages' folder by clicking on the plus sign (+)
- Similarly, expand "2" (page 2)
- Expand the Shapes container ... now you can see all of the top levels
shapes on the drawing page.

One of my normal test steps at this point is simply to highlight the

first object (in this case a Dynamic Connector)
(In the drawing itself, Visio will highlight the matching shape as if you
had clicked on it with the mouse.)

Now you can move from one shape to the next by using the Down Arrow key.

be guidelines start at the 0,0 lower left corner of the page, and extend
off to infinity.
When I tried to select the object using the mouse on the drawing page -
nothing happens. Not sure how this object was created, but it isn't
behaving like a Shape and it's not really acting like a Guide.

At this point I opened up the Size and Position window as well (from the

View menu), so that I could observe the X, Y, and size attributes of the
objects.

I re-selected the Sheet.57 object in the Drawing Explorer, and found

these values for X and Y :
-1:#inf in.

Continuing through the remaining shapes, I observed the same or similar

results on these shapes:
57, 58, 66

On Sheet.68, the value for Y is "22369613.625 in." While not the odd

"#inf" value above, this is very out of range for the drawing.

On rescanning the Dynamic Connectors, I found that Dynamic Connector.8

contained similar odd values (-1.#ind in.) for several properties.

Since I can't reproduce the same problem behavior you are seeing, I cannot
tell it deleting these objects takes care of all of the problems, but it
would be my suggestion. Make a copy of the file first, just in case
something required is deleted, of course.

I have sent Paul a copy of the cleaned up drawing to return to you as well.
I can't imagine why the shapes were corrupted in this way, unfortunately.
If you have any thoughts on odd events that may have contributed, I'd love
to hear it! In the meantime, I hope this cleaned file, or your own clean
up actions, take care of the problem.


Barb Way
Product Support - Visio
Microsoft Corporation
[This posting is provided "As Is" with no warranties, and confers no
rights.]
--------------------

So it reproduces the problem on your system as well, Paul? Can you send it
to me to look at? (barb.way at microsoft dot com)

The file is fine here, I've sent it anyway.

 

[Paul Herber]

Stacy -
Paul sent me the file to review, and it works fine on my system, as it does
on his. However, there are some odd things observed on page 2 that are
more easy to isolate when the Drawing Explorer is used.

Nice find.
Stacy, I've emailed the modified file to you.