HELP! Outlook 2003 Locks Up and Reboots PC When Sending Email!

[Chris]

Please help, It seems that nine times out of ten my
computer locks up and reboots when sending email through
outlook 2003. I am running windows 2000 pro with all of
the service updates and packs, and office 2003 with all of
the updates and sp1. I have a barton 3200, a soyo kt400
mainboard, an ati radeon 9500 pro, and a sb audigy gamer.
I have norton 2004 installed with all of the email
scanning disabled. I have no clue what is doing this. It
seems right as it is locking up the graphics on the line i
am typing on get a little blurry or garbled seconds before
it freezes. I've updated video drivers just incase, same
thing. Even tried different memory. Im stumped, please
help me!

email me at (e-mail address removed) with any suggestions
or comments, im not sure if ill be sucessful finding this
newsgroup again.

Thanks so much for your help!

 

[Milly Staples [MVP - Outlook]]

It sounds like you have a hardware problem since nothing I have seen would
cause Outlook to reboot your computer. Outlook is rather hard on resources
so ensure that your memory modules are okay. Otherwise, I would look at
troubleshooting your hardware.

Before doing any of the above, I would try a new mail profile or a detect
and repair of Office.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Chris asked:

| Please help, It seems that nine times out of ten my
| computer locks up and reboots when sending email through
| outlook 2003. I am running windows 2000 pro with all of
| the service updates and packs, and office 2003 with all of
| the updates and sp1. I have a barton 3200, a soyo kt400
| mainboard, an ati radeon 9500 pro, and a sb audigy gamer.
| I have norton 2004 installed with all of the email
| scanning disabled. I have no clue what is doing this. It
| seems right as it is locking up the graphics on the line i
| am typing on get a little blurry or garbled seconds before
| it freezes. I've updated video drivers just incase, same
| thing. Even tried different memory. Im stumped, please
| help me!
|
| email me at (e-mail address removed) with any suggestions
| or comments, im not sure if ill be sucessful finding this
| newsgroup again.
|
| Thanks so much for your help!