B
brian henderson
Hi All,
I'm running Outlook 2003 on XP. Both Office & XP are patched up to the eyeballs.
I use Outlook as a pop mail client to gmail, so every mail I pull down goes into the inbox of a PST.
The problem that's driving me nuts is that the delete icon on the standard toolbar in between the "move to folder" and "reply" buttons becomes greyed out - BUT ONLY ON THE INBOX.
If I click on an email within the inbox to view it in the preview pane, it's still greyed out. If I click on an email in any other folder, it's not greyed out.
When the icon is greyed out, the delete key on the keyboard doesn't work either. So the only way to delete an email from the inbox is to double-click on it so it opens in another window. Then the delete icon (which gets moved across to the right some) is no longer greyed out (and the keyboard del key then works too).
I've run the repair option within Outlook - I even opted to reset (ie lose) all my customisations and shortcuts back to the defaults. I've nuked the accounts & profiles & re-added the PST - and a new PST and the problem remains. I've had a shower & changed my socks and my car is also fairly clean. The blood tests haven't come back yet so what more can I do......???
I'm dying to know what has caused this - nearly as much as I'm dying to be rid of it....!!!
Thanks...!!!
BH
I'm running Outlook 2003 on XP. Both Office & XP are patched up to the eyeballs.
I use Outlook as a pop mail client to gmail, so every mail I pull down goes into the inbox of a PST.
The problem that's driving me nuts is that the delete icon on the standard toolbar in between the "move to folder" and "reply" buttons becomes greyed out - BUT ONLY ON THE INBOX.
If I click on an email within the inbox to view it in the preview pane, it's still greyed out. If I click on an email in any other folder, it's not greyed out.
When the icon is greyed out, the delete key on the keyboard doesn't work either. So the only way to delete an email from the inbox is to double-click on it so it opens in another window. Then the delete icon (which gets moved across to the right some) is no longer greyed out (and the keyboard del key then works too).
I've run the repair option within Outlook - I even opted to reset (ie lose) all my customisations and shortcuts back to the defaults. I've nuked the accounts & profiles & re-added the PST - and a new PST and the problem remains. I've had a shower & changed my socks and my car is also fairly clean. The blood tests haven't come back yet so what more can I do......???
I'm dying to know what has caused this - nearly as much as I'm dying to be rid of it....!!!
Thanks...!!!
BH