Help please Error: -17092

[Recruiter]

Hello, entourage is showing error 17092 and wont send mail, it says that the smtp server does not recognise any of the authentication methods, the problem is that it has worked fine for nine months, i have changed nothing and my emails are now backing up, thanks for your help!

 

[Ed Kimball]

Hello, entourage is showing error 17092 and wont send mail, it says that the
smtp server does not recognise any of the authentication methods, the problem
is that it has worked fine for nine months, i have changed nothing and my
emails are now backing up, thanks for your help!

Have you checked with your ISP to see if they have made any changes in the
way you must connect to them?

 

[Bruce Newnham]

I am also having problems sending in entourage error 17092
I have made no changes to the ISP still set to what it was before and should
be

Any help
Tried restarting
Disconnecting from internet and starting again
Any suggestions?
Bruce

 

[Recruiter]

Hi, I have tried everything I can think of, it is very frustrating,

 

[Bruce Newnham]

It seems we can send to mail posting but not to other email address

 

[Bruce Newnham]

Is it a virus???? On a MAC???

Bruce

Hi, I have tried everything I can think of, it is very frustrating,

I am also having problems sending in entourage error 17092
I have made no changes to the ISP still set to what it was before and should
be

Any help
Tried restarting
Disconnecting from internet and starting again
Any suggestions?
Bruce

 

[Diane Ross]

Is it a virus???? On a MAC???

No.

1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration

You can try re-entering info.
You can delete account and create a new one.
Using copy/paste can result in an extra space being added. Type carefully.
Check your Keychain for corruption.

Test in a new Identity
Test in a new User

Both of these will eliminate your current Identity and User folder as part
of the mix. Once you know where the problem is located, you can find a
solution.

 

[Cranberry]

I have tried everything that Diane Ross stated. Still not working. For background on mine: I was on a Dell running Windows Outlook and everything was fine. Purchased an iMac with Entourage and have not been able to send anything since. The e-mail accounts are at AOL. I have tried both the POP account and the IMAP account at AOL and both have the same problem.

 

[Diane Ross]

I have tried everything that Diane Ross stated. Still not working. For
background on mine: I was on a Dell running Windows Outlook and everything was
fine. Purchased an iMac with Entourage and have not been able to send anything
since. The e-mail accounts are at AOL. I have tried both the POP account and
the IMAP account at AOL and both have the same problem.

The error -17092 is not listed, but the errors close in number indicate some
problem in your account setup. You could use a network monitor to see what
is failing. See below.

<http://www.entourage.mvps.org/error/page.html#error-17099>

See this page for help with setting up AOL accounts. Adam Bailey is the
expert on AOL. If you put "AOL" in the subject he will be sure to see it and
reply.

<http://www.entourage.mvps.org/accounts/aol.html>

If you don't find a solution on the accounts page, when you reply back,
start a new subject with AOL in the subject and include the following.

What version of Entourage and what OS are you using?
What type of account? ( POP, IMAP, Exchange )

====================================================
Test your network with tcpflow. See directions here:

<http://www.entourage.mvps.org/troubleshoot/tcpflow.html>

Another application I ran into recently that does the same thing but has a
different interface.

EavesDrop....Let it capture some stuff then double-click any of the lines of
text in the main window to see more detail.

<http://www.baurhome.net/software/eavesdrop/index.html>

 

[Jiohn]

Hi All,
I have discovered that my ISP has swithched mail to google making my smtp setting useless, so it was not the mac at all thanks for your

 

[andrew wood]

I have the same problem Error: -17092, my email sends and receives just fine but the dam error message shows up every time I hit send or receive and I have to close it every time it's very annoying.

My own tech guys have no idea what the issue is as all my emails come and go as they should???

How do you shut this message off??

 

[Diane Ross]

My own tech guys have no idea what the issue is as all my emails come and go
as they should???

How do you shut this message off??

Monitor your traffic with tcpflow and see if there are any error messages.
Unless this is some bug, then there is some problem that is causing the
error to fire.

 

[bohlinger]

I have users encountering this issue as well and they all have one thing in common: They are sending to a collection of email addresses internal to our institution, one of whose email addresses doesn't exist anymore.

When the sender attempts to send under these conditions, the people in the to line, prior to the account that no longer exists, will receive the email, but those after do not. At that point, the email remains in the sender's outbox until deleted.

I am able to consistently reproduce this issue, both in Entourage 2004 and 2007, by writing to addresses known to not exist on our internal email system.

I have found no way to configure the client to ignore the fact that the specific accounts do not exist and move forward with sending to the others, nor do I understand why the client encounters this issue rather than having the server just take the messages and then send the sender an undeliverable notice for the address that does not exist.

Any assistance would be appreciated.

Thank you,
Branden Ohlinger