Help! Printing Shared Calendar Crashes Outlook

[Bill Glidden]

Outlook 2003, latest patches running on XP Pro SP2 latest patches in a SBS /
Exchange 2003 environment (all patched to the max). When any delegate to
particular user's shared calendar attempts to print the calendar, Outlook
crashes: white window, Outlook.exe using 100% of CPU. Eventually Outlook
comes back and prints many pages of rubbish. Not printer-specific, not
workstation specific. Is there something wrong with that user's mailbox?
How can I fix, please?
Cheers,
Bill

 

[Francine Otterson [MVP - Outlook]]

A possible cause is if the delegate is trying to print the Daily Style which
includes task items. Try modifying the print to exclude task items by going
to File - Print and selecting Define Styles. Select Daily Style - Edit and
remove the check to include TaskPad.

Let me know if it works.

--
Regards,

Francine Otterson
President, San Diego Outlook User Group
MVP - Microsoft Outlook

 

[Bill Glidden]

Thanks for your response Francine. It only seems to happen when trying to
print the Calendar Details Style.
Cheers,
Bill

 

[Bill Glidden]

New information:

1. Doesn't matter if the calendar is shared or not - happens to the original
user, too
2. Only happens when attempting to print Calendar Details Style

Why is this so?