Help! Trying to upgrade without the old CD

[electric_boogaloo]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)

Hi - Please help.

I've been through several cross-country moves and three different laptops since I bought Office X a few years ago.

I have the Office:mac v x welcome booklet, which has my Product Key and my ID #. I am pretty sure I registered it in my name at the time, but not 100% certain.

So I bought the upgrade yesterday and can't install it because this is a different laptop. No Office loaded on this machine. The laptop with Office died a horrible death about 2 years ago. I can't find my original CD with Office on it.

I *may* have it somewhere on an old system back up but I don't love the idea of pulling a 6 or 7 year old application and putting them onto this nice clean machine just so I can replace it.

Any suggestions would be wonderful! Thank you so much.

 

[CyberTaz]

You have several possible options:

1- If you can "borrow" a Mac Office disk (any version other than 2008) you
can simply place the disk in the drive & point to it when prompted during
the installation - you need not actually install the older version. As long
as you use *your* key to complete the installation of 2008 this is perfectly
acceptable. The down-side is that if you ever have to reinstall Office
you'll be in the same pickle you're in now So...

2- You can contact MS Customer Service & request a replacement disk:

http://support.microsoft.com/kb/302822

3- Check the web for a good deal on any version of Office prior to 2008 -
just make sure you're getting a Full version, not an upgrade package.

4- See if the vendor will permit you to exchange the 2008 upgrade for the
full version (obviously at a higher price).

HTH |:>)
Bob Jones
[MVP] Office:Mac