help: upgrade to new version (11.2.3) fails

  • Thread starter U n d e r a c h i e v e r
  • Start date
U

U n d e r a c h i e v e r

Hi

I've got Microsoft Office 2004 installed in /Applications/Microsoft Office
2004

I've just downloaded the updater for 11.2.3. When running it, it fails with
the following error message, shortly after the 'searching for software to
update' message:

The installer could not locate the correct version of the software required
to install this update. See the Read Me file included with this installer to
determine if your software meets the requirements for this update.

As far as I can tell from the Read Me, I do meet the requirements. Supported
version of OS X, supported hardware and so on.

Can anyone help? Is it possible to point the installer at the correct
directory somehow?

The installer realises I've got MS Office 2004 as it insists I quit
Entourage before it tries to upgrade.
 

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