"Help' window won't close in Word and Excell

[Rafael Montserrat]

I just went to Word, and the same thing is happening.




Office 2004 Student edition
Ibook G4
1.5 MB ram
55 GB
14 GB available

Hi,

I can't close the "Help" window in Word and Excell. The red, yellow and
green buttons on the upper left don't show. In that upper left corner, the
last thing showing is the green arrow pointing to the left. I can't move the
help screen other than to resize it using the bottom-right corner. Resizing
only reduces the size of the help window toward the upper left corner,
stopping when there's a small help window.

This is not happening with other applications, not with Entourage Help, with
Finder Help and with a few others I tried.

One thing it just occurred to me to do is to restart the computer which is
something I havent done in a while. Still, I'd appreciate some advice on
this problem. This has never happened to me before.

Thanks,

Rafael

 

[Rafael Montserrat]

On 2/22/10 8:43 PM, "Rafael Montserrat" wrote:Rafael
(e-mail address removed)

I just went to Word, and the same thing is happening.




Office 2004 Student edition
Ibook G4
1.5 MB ram
55 GB
14 GB available

Hi,

I can't close the "Help" window in Word and Excell. The red, yellow and
green buttons on the upper left don't show. In that upper left corner, the
last thing showing is the green arrow pointing to the left. I can't move the
help screen other than to resize it using the bottom-right corner. Resizing
only reduces the size of the help window toward the upper left corner,
stopping when there's a small help window.

This is not happening with other applications, not with Entourage Help, with
Finder Help and with a few others I tried.

One thing it just occurred to me to do is to restart the computer which is
something I havent done in a while. Still, I'd appreciate some advice on
this problem. This has never happened to me before.

Thanks,

Rafael


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Hi,

I solved this problem with Diane Ross offline. She had me go to System
Preferences>Displays>Display>Resolutions:

I had resolutions set at 1024x768. We went to 640x480, looked back at the
screen. The letters were large and blurry. Went back to 1024x768, and the
window was where it should be, moved over to the right, and showing the
red-yellow-and green buttons.

Thanks, Diane