Help with Junk Mail Filer Error 4363

[aRKay]

I am still getting the Ent-X Error Msg 4363 when I try to enter a new
domain in the "Do not apply to messages from these domains. I don't
know what error message 4363 means and think my junk mail rules may be
hosed.

Where in Entourage X is the data for good domains stored? Maybe I need
to delete the file and start over. I hate to trash all Ent preference
files as I just want to fix the junk mail folder rules on good domains.

Any suggestions?

aRKay

No responses to my previous posting on ENT-X Error Msg 4363

Before posting this question I went to the FAQ and did not see anything
about Error 4363

I was trying to enter and good domain in the Tools/Junk Mail filter list and
when I checked okay to apply the rules, I got the Error 4363. I tried to
remove the address and still have the error.

Wonder what I screwed up?

After editing the list of GOOD domains, I click OKAY and ENT-X presents
me with a dialog box asking if I want to apply these to the inbox. If I
click 'Apply' this is when I get the Unknown Error 4363. The changes
seem to be saved okay.

 

[aRKay]

I must be asking for something that cannot be done. My junk mail setup may
be hosed and don't know how to fix the problem.

 

[Barry N. Wainwright]

Have you tried a database rebuild?

Hold down the option key when starting entourage until you see the rebuild
screen. Try a typical rebuild first, only use 'advanced' if that doesn't
work.

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the Entourage FAQ pages? - Check them out:
<http://www.entourage.mvps.org/toc.html>

Please post responses to this newsgroup. If I ask you to contact me
off-list, remove '.INVALID' from email address before replying.

 

[aRKay]

Barry,

I just did a rebuilt and still get the same Error 4363 when I try to
edit the list in the Junk mail filter

Where is the list of good domains stored? I would like to delete that
file and start over with a clean file

aRKay

 

[aRKay]

Barry,

I did the 'Advance' rebuild and that did not solve the problem. Before
doing the rebuild I even erased and then re-added the domain names. I
am still getting the undocument error 4363.

Sure could use some help on this error message.

aRKay

 

[Barry N. Wainwright]

Hmmm...

What else to try???

Do you still get the error message _without_ the 'good domains' in the JMF
window? I.e. Erase all the good domains and try that - still getting errors?

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the Entourage FAQ pages? - Check them out:
<http://www.entourage.mvps.org/toc.html>

Please post responses to this newsgroup. If I ask you to contact me
off-list, remove '.INVALID' from email address before replying.