Help with MS Fax

M

Mackenrick

I use MS Word and MS Fax to occasionally sent faxes. I was able to do this
just a couple of months ago but now I can't. I checked in Printers and Faxes
and it shows my fax status as Ready. I checked the Fax Concole and in the
Outbox there are the three faxes I tried to send just sitting there. For
some reason the faxes aren't being sent. I've tried sending from word using
the File > Print and choosing Fax. I have also tried the File>Send To>Fax
recipient menthod. Neither seem to work. Any help will be appreciated.
Thanks.

Using MS Word 2002, Windows XP Hm SP2 with all updates.
 
D

David Webb

Check the modem's phone-line connections.

Might also want to use the device manager to verify that the modem is okay in
the system (no yellow ! tags).

If okay, launch the Fax Console and run through the configuration wizard again.
Click on Tools > Configure Fax. Make sure Send & Receive are checked (enabled).
 

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