It sounds like a macro error in a global template or add-in. Go to
Tools/Templates and Add-Ins and see if there are any global templates
or add-ins listed. If so they are located in your Word\Startup folder
or Office\Startup folder. If more than one, move them one at a time
until you determine which one is causing the problem.
The location of the Word\Startup folder can be found under
Tools/Options/File Locations and the Office\Startup folder will be
located in the installation path for Office.
For Excel, check you XLStart folder.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
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