Help with Office 2007 and 2003

  • Thread starter Newie need help!!!!
  • Start date
N

Newie need help!!!!

Sorry to brother you guys, I'm new to this, so it will be a little longer
story.
For ca. 5 years I won a Acer TravelMate Laptop, with 3 disc inside and a
manuel, all in an original Box from Acer.
I foolowed the instruction in the manuel, and th computer worked 100%.
The problems started beginning of 2007, it took and endless time to open any
programs or files, so I downloaded from Mircosoft side all Anti Virus and Spy
etc. programs, but it didn't got better. One of my friend told me to update
the computer, because I never had update on automatic, so I updated, it took
more than a day to get all the updates. After the updates were finish I got 2
list, 1 which updates are install, 2 which updates aren't install, and a
message to restart the computer and try to update again. I done all this, got
again to list, 1 with updates done, 1 with updates failed, but no message to
restart or try to update again.
After all this I could not open any Office files I got a message: Could not
find file SUK.011 CAB Please insert your CD or browse to the location where
the Code is.
Because I change 3 times my location I didn't have any of the 3 disc, and I
couldn't find the code in the computer. And I got the following errow messgae
too: Source file not found C:\MSOCache\All
Users|9000409-6000-11D3-8CFE-0150048383C9\AP 5614010.Cab.
So I spent my X' mas holiday to search all mircosoft sides how to fix the
problem. i found the code for Office and typ in the the browse field, but
nothing happened. So I done than, I think something stupit, I saw an ad on
Mircosoft side where I could download a free trail version of windows 2007,
and after I read all the things I done that. On the mircosoft side is
standing that I can buy the version or after 6 weeks, mircosoft will get back
to my old version. I think windows 2007 is really good, but much to advance
for me, i don't need all the things, I would like to get my 2003 version
back, but where is my 2003 version, its 100% not in my computer. What will
happen when the trail version expirters in 2-3 weeks. I went to my local
mircosoft office, they told me they can't help, I should contact mircosoft
USA, I done, mircosoft USA said they can't help, because the versions are not
the same ( I live and work in Thailand, I'm not Thai) as in Thailand. So
please can anybody tell me what to do? I read that I can use my old code with
a new 2003 version, but where can I find a free download version? And why is
my old version gone?
 
D

DL

If you installed Office 2007 trial and selected the upgrade option it will
have removed Office 2003.
You need office 2003 cd's to reinstall or repair Office once your trial has
expired, and you have uninstalled the trial version.

Since Office was supplied with your PC the support lies with Acer, not MS,
you can try conntacting Acer to see if they can supply cd's of both Office &
the win restore disks, but somehow I doubt you will have any success.
Presumably there is no hidden restore partition on this laptop that enables
you to restore it to factory supplied condition (losing all data in the
process, unless backed up to external media) Check your PC book or Acer site
for info.
 

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