Help with this add-in error

  • Thread starter Jorge Cervantes
  • Start date
J

Jorge Cervantes

I have two computers at home and office. I often copy Outlook.pst from A
computer (with McAfee antivirus) to B computer (with AVG 8.5).
Yesterday, when I opened Outlook (2007) in B computer, the following error
popped up. But Outlook works just fine though.
Since then, whenever I try to open Outlook, the same error pops up.

***************
Microsoft Office Outlook

The Add-in "McAfee Antni-Spam" (C:\Progra~ \mskolplg.dll) cannot be
loaded and has been disabled by Outlook.
Please contact Add-in manufactuer for an update.....
**************

How can I fix error? Secondly, where is Add-in folder in Outlook2007?

Jorge
 
S

Splash

Jorge Cervantes said:
I have two computers at home and office. I often copy Outlook.pst from A
computer (with McAfee antivirus) to B computer (with AVG 8.5).
Yesterday, when I opened Outlook (2007) in B computer, the following error
popped up. But Outlook works just fine though.
Since then, whenever I try to open Outlook, the same error pops up.

***************
Microsoft Office Outlook

The Add-in "McAfee Antni-Spam" (C:\Progra~ \mskolplg.dll) cannot be
loaded and has been disabled by Outlook.
Please contact Add-in manufactuer for an update.....
**************

How can I fix error? Secondly, where is Add-in folder in Outlook2007?

Jorge


.
I'm pretty sure from reading your post that the reason you're getting this
msg is because mcafee is not loaded on "B" machine. So, Outlook is doing it's
thing and notifying you that this cannot be done. If you have another AV/SPAM
(AVG) it is not reccomended that you install two.
The Add-in dialog is contained in the trust center (tools/Trust
center/add-ins).
 
B

Brian Tillman [MVP-Outlook]

I have two computers at home and office. I often copy Outlook.pst from A
computer (with McAfee antivirus) to B computer (with AVG 8.5).
Yesterday, when I opened Outlook (2007) in B computer, the following error
popped up. But Outlook works just fine though.
Since then, whenever I try to open Outlook, the same error pops up.

***************
Microsoft Office Outlook

The Add-in "McAfee Antni-Spam" (C:\Progra~ \mskolplg.dll) cannot be
loaded and has been disabled by Outlook.
Please contact Add-in manufactuer for an update.....
**************

Did you copy more than just outlook.pst? With Outlook closed, try deleting
the (usually hidden) file %UserProfile%\Local Settings\Application
Data\Microsoft\Outlook\extend.dat (XP) or
%LocalAppData%\Microsoft\Outlook\extend.dat (Vista or 7), then start Outlook
again.
 
J

Jorge Cervantes

Brian Tillman said:
Did you copy more than just outlook.pst? With Outlook closed, try
deleting the (usually hidden) file %UserProfile%\Local
Settings\Application Data\Microsoft\Outlook\extend.dat (XP) or
%LocalAppData%\Microsoft\Outlook\extend.dat (Vista or 7), then start
Outlook again.

Brian,
I opened your reply now.
Deleting Outlook\extend.dat solved the problem.
Thank you so much for your suggestion.

Jorge
 

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