help with uninstall of 2007

K

Karen

Made mistake of not selecting to keep my old installation and have tried to
uninstall 2007 and re-install my old version but keep getting message of
511735.mainSP1op.msp problem. Will not even let me reinstall any of my
office programs even with discs.
 
B

Bob Buckland ?:-\)

Hi Karen,

What version of Windows are you getting and what is the exact error message?

Did you use any 3rd party registry cleaners on your PC? They have been known to break an Office installation (and that break can
also affect the ability to uninstall when the MS Installation program tries to find all the bits to remove).

=========
Made mistake of not selecting to keep my old installation and have tried to
uninstall 2007 and re-install my old version but keep getting message of
511735.mainSP1op.msp problem. Will not even let me reinstall any of my
office programs even with discs. >>
 
K

Karen

Windows XP. I have since given up on getting back my 2000/2003 office and
have restored the 2007. I needed to get my work done! Not happy though.
The message is a pop-up saying link not found to the 511735.mainSP1op.msp
installation file. I tried reinstalling Office but kept getting that
message. I download a LISTool file and tried that but no luck. Thanks for
replying.
 
K

Karen

“The feature you are trying to use is on a network resource that is
unavailable.
Click OK to try again, or enter an alternate path to a folder containing the
installation package ‘511735.MAINSP1op.msp’ in the box below.â€

When I click OK again, I get another error message, ‘The file “is not a
valid installation package for the product. Try to find the installation
package ‘511735.MAINSP1op.msp’ in a folder from which you can install.’

This is a message I found on another web site. I guess I'll try it.

Download the Windows Installer Cleanup Utility from
http://support.microsoft.com/?kbid=290301 and install it. Use
the utility to delete the Windows Installer registry entry for
Office 2003. Reboot. Uninstall Office 2003.
 
B

Bob Buckland ?:-\)

Hi Karen,

You can get this message if you've deleted the updates folder or used a 3rd party 'cleanup tool', that gets a bit too agressive.

The MS Office LIStool works with 2003 but not with 2007 (The local \MSOCache Local Installation Source) for Office 2003 was
optional, it's a required element of Office 2007.

The Windows installer Clanup utility may be helpful in letting you start clean on an install or reinstall. It only removes registry
entries, not any installed files and there is a bit of a risk that it will also cause other products to need reinstallation/repair
as well.

========
"The feature you are trying to use is on a network resource that is
unavailable.
Click OK to try again, or enter an alternate path to a folder containing the
installation package '511735.MAINSP1op.msp' in the box below."

When I click OK again, I get another error message, 'The file "is not a
valid installation package for the product. Try to find the installation
package '511735.MAINSP1op.msp' in a folder from which you can install.'

This is a message I found on another web site. I guess I'll try it.

Download the Windows Installer Cleanup Utility from
http://support.microsoft.com/?kbid=290301 and install it. Use
the utility to delete the Windows Installer registry entry for
Office 2003. Reboot. Uninstall Office 2003. >>
--
I hope this helped you,

Bob Buckland ?:)
MS Office system products MVP

LINKS for the 2007 Office System

1. Read about it, try it, or watch the movie :)
the 2007 Microsoft Office system iinfo is at
http://microsoft.com/office/preview

2. Already have 2007 Office System Beta 2?
Send Microsoft your feedback (with pictures)
http://sas.office.microsoft.com/

3. Use the 2007 OfficeOnline website without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033
b. then visit http://officebeta.iponet.net
 

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