help...

[Sonora]

I had installed Teacher/Student Edition of Word, etc.
into my computer when I first bought it. Not too long
ago my computer was found to have a defect and the whole
hard drive (?) had to be replaced. Therefore, Word has
to be re-installed. I have tried to do so but it won't
let me because it is already registered under "another
user" which is me. Is there a number I can call to re-
activate my Word, Excel, Outlook, & Powerpoint? I still
have the original packing which includes the ID number,
etc. It just won't accept it... frustrating...
Thank you for all your help.

 

[Mike Williams [MVP]]

I had installed Teacher/Student Edition of Word, etc.
into my computer when I first bought it. Not too long
ago my computer was found to have a defect and the whole
hard drive (?) had to be replaced. Therefore, Word has
to be re-installed. I have tried to do so but it won't
let me because it is already registered under "another
user" which is me. Is there a number I can call to re-
activate my Word, Excel, Outlook, & Powerpoint? I still
have the original packing which includes the ID number,
etc. It just won't accept it... frustrating...
Thank you for all your help.

If I'm not mistaken, your previous post on this issue has already been
answered.

Mike Williams - Office MVP
http://www.mvps.org/

Please respond in the same thread on this newsgroup. Make sure you
include details of your application and Windows versions, plus any
service pack updates.

Do not mail to me directly without invitation - you have a choice of
getting ignored or billed for my time. Most questions can be answered
by reading recent NG posts, checking the MVPS web FAQs or searching the
relevant Google archive e.g.
http://groups.google.com/groups?group=microsoft.public.word.spelling.grammar