A
Ava Healy
Hi,
I do frequent email merges through Outlook via Word as my email editor. I
always like to do test merges first, and see how they might appear to our
recipient clients. On the last email merge I did, I sent one test email to
myself at my Outlook address, and one to my personal hotmail address. The
Outlook document was fine, with the correct fonts the letter was typed in and
looked great. My email is set for HTML. The document sent to my hotmail
account, however, reverted but only in parts of the text, to Arial font size
9 or 10. It looks awful, a mix of TNR 12 and the draft type Arial, and these
are business letters going to our clients, some of whom may only have email
accounts such as those in hotmail. I went back, opened the Word format
function, double checked my formatting, reset the fonts for the whole letter,
and it happened again. The font in the emailed document seems to revert
where a date was typed in (not auto date or insert date function). Could
that be coincidence, or could typing in a date suddenly change your fonts.
Why is it doing this and how do I correct this? I tried setting my email for
plain and rich text, but that had no effect. Thank you.
I do frequent email merges through Outlook via Word as my email editor. I
always like to do test merges first, and see how they might appear to our
recipient clients. On the last email merge I did, I sent one test email to
myself at my Outlook address, and one to my personal hotmail address. The
Outlook document was fine, with the correct fonts the letter was typed in and
looked great. My email is set for HTML. The document sent to my hotmail
account, however, reverted but only in parts of the text, to Arial font size
9 or 10. It looks awful, a mix of TNR 12 and the draft type Arial, and these
are business letters going to our clients, some of whom may only have email
accounts such as those in hotmail. I went back, opened the Word format
function, double checked my formatting, reset the fonts for the whole letter,
and it happened again. The font in the emailed document seems to revert
where a date was typed in (not auto date or insert date function). Could
that be coincidence, or could typing in a date suddenly change your fonts.
Why is it doing this and how do I correct this? I tried setting my email for
plain and rich text, but that had no effect. Thank you.