Hiding Aliases

[Eric Wright]

When email messages come in from known sources (I guess),
it shows their aliases instead of their email addresses.
You can view the email addresses by double clicking the
alias, but we have a database that is integrated with
Outlook, to a degree, and the fact that Outlook is
displaying the alias instead of the actual email address
is causing a problem. Is there a way to keep these
aliases from appearing in favor of displaying the actual
email address instead?

 

[Roady]

I don't know how your database connects to Outlook but you should map it to
the "FromAddress" field if you want to capture the SMTP address. This is
also the field when you want to export e-mailaddresses to e.g. an Excel
sheet as it is mapped to "From: (Address)".

Remeber that internal mail doesn't have an SMTP address which will leave a
gap if you try to capture the address :-S

I hope that this info may be of use for you.