History in Act

[BigDaddyAddy]

I recently upgraded to Office 2007. Previously, when using ACT and printing
out a memo or fax cover sheet, a pop-up box would appear and I could
automatically record a History in the Contact in ACT. After upgrading, I am
not getting the pop-up and I have to manually create a History in ACT.

Does anyone have a clue what happened and how I can fix it? I've tried
every option in every menu I could find. Please help.

Thank you.

 

[Bob Buckland ?:-\)]

Hi Addy,

You didn't mention the version of Act! or Windowsyou're using.
ACT! 2007 (v9) (although you may need to download an ACT update) or ACT! 2008 (v10) should work with Office 2007 if you're on
Windows XP. If you're on Windows Vista, then Sage says you'll need to use Office XP/2002 or Office 2003.


You may want to check with the support area on their site http://act.com for specifics on the History popup. It could be that a
setting in Word 2007's Trust Center is blocking something
Office Button=>Word Options=>Trust Center

===========
I recently upgraded to Office 2007. Previously, when using ACT and printing
out a memo or fax cover sheet, a pop-up box would appear and I could
automatically record a History in the Contact in ACT. After upgrading, I am
not getting the pop-up and I have to manually create a History in ACT.

Does anyone have a clue what happened and how I can fix it? I've tried
every option in every menu I could find. Please help.

Thank you. <<
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*