Ho can I open a safed file with Office 2003

[Frustrated Office 2003 User]

When I start Office Word and/or Excell and want to open a saved file, but
when I click the down arrow in "look in" the brogram freezes up. Hope
someone can help me with this. I downloade all the updates, but to no avail.

 

[garfield-n-odie [MVP]]

See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update
MS06-015".

If you aren't comfortable with editing the Windows registry
yourself, then go to
http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software -
Fix". Download and run the script to automatically modify your
registry as described in KB918165. You may need to temporarily
disable your antivirus program in order to run the script.