home and student 2007

[bjunkie]

Recently downloaded home and student 2007 and now can't access it all. I
keep getting a windows installer pop up which runs and then tells me it can't
find "HomeStudentrWW.msi" . When i try to uninstall the trial version I get
a message saying that it can't find the update packet, so I try to re-install
the trial and I get a corrupted message. What can I do to fix all this and
get home and student running again?

 

[Terry Farrell]

Run the Office cleanup utility: see http://support.microsoft.com/kb/290301

 

[bjunkie]

thank you. That solved the constant window installer program. Now when i
try to reinstall I keep getting an error occured message.

 

[Terry Farrell]

That's a good start then. What is the error message when you try to install
and at what point of the install procedure? Did you try the Repair option
instead of reinstalling?

Terry

 

[bjunkie]

it just says an error occured during installation

 

[bjunkie]

ok.....got home and student installed and running. Used the installer
cleanup tool to remove all the 0ffice 2007 items it found. Worked like a
charm. Thank you Terry. Now my only issue is activation. Every time I try
to activate i get a message saying it is a communication error and to try
again later. Any advice?

 

[bjunkie]

Firewall issue....im good to go now.........thanks

 

[Terry Farrell]

Excellent.

Terry

Firewall issue....im good to go now.........thanks