A
Alain Bourgeois
I have a problem with this hotfix, on access 2007 sp1, win xp sp3.
Problem supposed to be corrected: change custom paper size on access report.
After installing, the problem doesn't seem to be corrected for the user that
used access.
However, if I create another user account on same computer, the problem is
corrected il I log in as a new user.
For the existing user, problem persists: I tried office diagnostics, no
change. I tried office repair, no change. And I cannot uninstall then
re-install as it is an OEM version, so customer doesn't have install disk.
I suppose there is still a bad registry key somewhere in HKCU, but which
one????
Help please.......................................
Problem supposed to be corrected: change custom paper size on access report.
After installing, the problem doesn't seem to be corrected for the user that
used access.
However, if I create another user account on same computer, the problem is
corrected il I log in as a new user.
For the existing user, problem persists: I tried office diagnostics, no
change. I tried office repair, no change. And I cannot uninstall then
re-install as it is an OEM version, so customer doesn't have install disk.
I suppose there is still a bad registry key somewhere in HKCU, but which
one????
Help please.......................................