Hotmail account doesn't connect

[Rick C.]

My regular POP3 account works fine in Outlook 2003. Then I added a
Hotmail HTTP account, adding the correct name and password; HTTP Mail
Service Provider is 'Hotmail'; 'Log on using SPA' is unchecked. When I
do a Send/Receive, the 'Send' task is Completed, but I get this error on
Inbox Synchronizing Headers:

Task 'Hotmail: Folder: Inbox Synchronizing headers.' reported error
(0x80040111): 'An unknown error has occurred. Please save any existing
work and restart the program.'

It may be related to a bad installation of MSN I did the day before, but
I'm not sure. Any ideas?

 

[Vince Averello [MVP-Outlook]]

Are you using a paid Hotmail account since those are the only ones that work
with Outlook now

 

[Rick C.]

Yes, it's a paid Hotmail Plus account (with 20 gigs storage).

 

[Vince Averello [MVP-Outlook]]

Have you tried backing out the 'bad' MSN install or trying to reinstall it
to fix it? It may have touched something that Outlook needs.

 

[Rick C.]

Right, that's my assumption too. Unfortunately, I can't uninstall MSN.
When I go into Add/Remove Programs and click Change/Remove to uninstall
MSN, the display flickers for a second and then nothing happens. Scary.
It must have been a really badly botched installation.

I tried doing a System Restore but that took me back to a time that's
not really useful.

I've found article ID #302107
(http://support.microsoft.com/default.aspx?scid=kb;en-us;302107) in the
Microsoft Knowledgebase pertaining to Outlook which suggests a registry
modification. I'd do it right away but I notice the registry
instructions only pertain to Windows 2000 and earlier. Think I'd be ok
following those? Thanks much.