HotSync with Palm device issue with Entourage 2004

[Denis]

Just upgraded to Office 2004.
The entourage conduit seems dead now. Synchronizing with my Palm device
(Kyocera 7135) doesn't woork; in fact nothing gets updated (HotSync log
says that the last hotsync operation happened OK though, so it thinks it
worked). ???
If I go to HotSync Manager, I can't open the Entourage Conduit anymore; all
other Conduits seem to behave normally. I tried to re-install the last version
of HotSync manager, but nothing changed.
Anybody has a suggestion?
Thanks,
Denis

 

[Dayo Mitchell]

There's a new conduit for 2004, which should be in the Additional Tools
folder (I think in the Apps/Office 2004 folder, but not sure).

If that isn't the problem, there is lots of conversation about this on the
entourage newsgroup. Suggest you go to Google, click Groups, advanced group
search, and search the ng microsoft.public.mac.office.entourage for previous
information on Palm, Sync, etc.

See here for gateway to Mac-specific ngs, and other ways to access them than
the MS web forum, if you prefer. You should also be able to find the
entourage ng somewhere in the access you are using, though I'm not sure
where.
<http://www.microsoft.com/mac/community/community.aspx?pid=newsgroups>

DM