If the document is protected then you must unprotect it before you can edit
it - and from the behaviour you have described, it does sound like the
document is protected.
The process for unprotecting a document varies depending on the version of
Word you are using and the type of protection that has been applied. For
example, if a document has been "forms" protected in Word 2003, click "Tools
| Unprotect document". However, please note that if the document has been
protected using a password, you will be prompted for this password before the
protection will be removed. If you do not have the password, there is no
method available within Word for removing the protection.
HTH
--
Cheers!
Gordon Bentley-Mix
Word MVP
Uninvited email contact will be marked as SPAM and ignored. Please post all
follow-ups to the newsgroup.