How can I change 'From' field default

R

Richard Samuel

My colleagues send large numbers of mails. They all have rights to a
'departmental mailbox' as well as their own personal mailbox. We would like
all emails to be sent on behalf of the departmental mailbox rather than the
individual's mailbox.

The only way we have discovered for doing this is to ensure the 'From' field
is visible when sending a mail and then select the required name from the
(very large) address book. This is very tedious because it is done for every
single email being sent.

Are there any settings which the users can adopt which will allow all emails
to be automatically sent from the 'departmental mailbox'.
We are on Outlook 2000.
Thanks
 
D

dlw

make a new profile in outlook where the departmental mailbox is the main one,
and have their personal one as the open additional
 
R

Richard Samuel

Could you expand on this please.
I have tried
1)Control Panel --> Mail --> Services Tab
2)Copy the 'Microsoft Exchange Server' service
3) Click 'Show Profiles' button on Services Tab. (I can see the original and
the copied profile now.)
4)Highlight the newly created proofile and select 'Properties'
5)Change the Mailbox on the General Tab and nominate this profile as my
default.
6)Close and Reopen Outlook. The folders list shows all of the mailboxes I
use and the Team mailbox does indeed appear to be the default one (i.e. it is
labelled "Outlook Today".
However, I cannot expand or view any of the folders, I get message "Unable
to display the folder.You do not have permission to log on".

Am I in the right ballpark here? By the way, I am a non-expert user, not a
System Administrator

Regards
 
R

Richard Samuel

Thanks for trying Victor. Unfortunately, the requirement is for use on a very
secure network. All software packages and utilities have to go through a very
lengthy and rigorous vetting process, which is not realy feasible in this
instance.
 

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